This brief summarizes the results of a Pew-commissioned experiment that tested the effect of uniform versus dissimilar disclosure formats on participants' ability to compare accounts. Half of the nationally representative sample of adults viewed summary boxes that were uniformly formatted and worded, and the other half received disclosure forms with differing layouts and language. The experiment found that uniform disclosures:
- Made it easier for participants to compare account terms and conditions.
- Increased participants' confidence in their understanding of practices and fees.
- Decreased the time users needed to identify account information.
- Increased participants' understanding of account fees and practices.