Evaluates the first year of the city's municipal information and service-request system's implementation, including costs, call volume, types of requests, and user satisfaction. Points out areas for improvement and constraints due to the budget crisis.
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- Copyright 2010 Pew Charitable Trusts.
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Geography
- North America / United States (Northeastern) / Pennsylvania / Philadelphia County / Philadelphia
- North America / United States (Northeastern) / Pennsylvania
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