GET EMAILS UPLOAD

A Work in Progress: Philadelphia's 311 System After One Year

Mar 2, 2010

DESCRIPTION

Evaluates the first year of the city's municipal information and service-request system's implementation, including costs, call volume, types of requests, and user satisfaction. Points out areas for improvement and constraints due to the budget crisis.

A Work in Progress: Philadelphia's 311 System After One Year

Download via IssueLab (4.03 MB)

Save To Library

Suggest an edit

Published By

The Pew Charitable Trusts

Funded By

The Pew Charitable Trusts

Copyright

Document Type

Evaluation

Language

English

Geography

Linked Data show/hide

This web page is marked up with Schema.org microdata and formatted for machine-reading. Here's why that matters. Have a peek at what a machine sees here .

Title: A Work in Progress: Philadelphia's 311 System After One Year
Publication date 2010-03-02
Publication Year 2010
Copyright holder(s) The Pew Charitable Trusts
Geographical Focus North America / United States (Northeastern) / Pennsylvania / Philadelphia County / Philadelphia , North America / United States (Northeastern) / Pennsylvania
Keywords research initiative , philadelphia , service requests , streets department , callers
Document type Evaluation
Language English
URL: https://www.issuelab.org/resource/a-work-in-progress-philadelphia-s-311-system-after-one-year.html
Resource provided by IssueLab

Explore Collections

IssueLab Results is #OpenForGood

Democracy Special Collection

Gun Violence Special Collection

Immigration Strategies Special Collection

Affordable Care Act Special Collection

Race and Policing Special Collection

New York Foundation Knowledge Center

European Foundation Centre Knowledge Center

TrustAfrica's African Giving Knowledge Center