At Great Lakes we do many things to be effective in our work, but perhaps nothing is more important than self-reflection. And as we enter the fourth year of a renewed grantmaking strategy launched in 2011, we feel the time is right to report on how both grant applicants and grantees think we're doing. This data not only summarizes those opinions, it benchmarks our performance against a database of responses from more than 40,000 grantees of nearly 300 funders we respect, compiled by the nonprofit Center for Effective Philanthropy (CEP). Simply, we've learned how we stack up against the best. By understanding -- and sharing -- what we do well and where we can improve, we look to shape future strategies and processes in informed and transparent ways that will benefit future applicants and grantees, as well as the educational priorities we share with them.