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CitiSales Study: Jobs That Work

by Jacquelyn B. James; Sharon P. McKechnie; Mamta U. Ojha; Jennifer E. Swanberg; Mac Werner

Mar 1, 2008

DESCRIPTION

Presents findings from a survey of hourly and older retail workers, as well as interviews with senior management, on workplace flexibility and how it affects employee engagement, supervisor effectiveness, business performance, and customer satisfaction.

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Published By

Institute for Workplace Innovation at University of Kentucky

Funded By

Alfred P. Sloan Foundation

Copyright

Document Type

Language

English

Geography

North America / United States

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Title: CitiSales Study: Jobs That Work
Publication date 2008-03-01
Publication Year 2008
Authors Jacquelyn B. James , Sharon P. McKechnie , Mamta U. Ojha , Jennifer E. Swanberg , Mac Werner
Copyright holder(s) Institute for Workplace Innovation at University of Kentucky
Geographical Focus North America / United States
Document type Report/Whitepaper , Survey
Language English
URL: https://www.issuelab.org/resource/citisales-study-jobs-that-work.html
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