Practices across the Union vary considerably. The time, money and efforts needed to prepare applications is highly variable, and there are frequent administrative burdens. Availability of information also varies. While some nations (generally Western European nations) provide clear, accessible and user-friendly information online; others (notably Germany and Italy) provide patchy and uneven information. Information hotlines leave much to be desired across the Union. Recommendations include creating single contact points within relevant administrations and providing training to national authorities on free movement rights.