Chapter 12.3 summarizes responses from Feeding America network agencies that were asked whether clients had been turned away within the past year and, if so, how many and for what reasons.
- 26.6% of the pantries, 9.9% of the kitchens, and 43.3% of the shelters responded that they had turned away clients during the past year.
- Among programs that turned away clients, 44.8% of the pantries, 45.1% of the kitchens, and 17.7% of the shelters did so at least once because they lacked food resources.
- Among programs that turned away clients, 49.5% of the pantries, 6.0% of the kitchens, and 13.1% of the shelters did so clients at least once because the clients abused the program or came too often.
(Excerpted from Hunger in America 2010.)