Six million Californians receive health care through the Medi-Cal managed care program. Over the past three years, the program has expanded to reach new populations, provide more services, and operate statewide. The program will expand further as those newly eligible for Medi-Cal under the Affordable Care Act are enrolled in managed care and as plans assume responsibility for additional covered services. With so much change to Medi-Cal managed care, interest in understanding how the program measures up has never been greater among state legislators, California Department of Health Care Services (DHCS) leadership, and the public.
Against this backdrop, the California HealthCare Foundation developed a performance dashboard for the Medi-Cal managed care program. Key indicators were selected that program officials, policymakers, consumer advocates, the media, and the public can use to quickly assess the overall performance of the program, identify areas of strength, and guide priorities for improvement. The dashboard is expected to expand as other measures become available.