Chapter 9 examines how clients use the services of the FA National Network, the numbers of kitchens and pantries that households used, the degree of satisfaction that respondents felt with the food services they were receiving, and about what clients would do if they did not have access to the provider from which they were receiving food on the day of the interview.
- 73.9% of the kitchen clients used only one soup kitchen during the past month, and 50.1% also used one or more pantries, with 22.8% also using one or more shelters.
- Across all three kinds of emergency food programs, the level of satisfaction among clients is high: 92.1% are either very satisfied or somewhat satisfied with the amount of the food they receive.
- In the absence of the agency helping the clients, 53.9% of them said that they would go to another agency. 23.5% of the clients said that they would get by somehow.
(Excerpted from Hunger in America 2010.)