This study explores the potential of prepaid meters for serving urban poor communities. It examines eight African countries from the perspective of their communities, as well as from water sector bodies, governments, and other investors.
- Prepaid water systems cannot fix the underlying management issues in the delivery of urban water supply.
- Prepaid systems can benefit customers and can also assist service providers.
- The affordability and financial viability of prepaid water is a major challenge; the performance of the technology is also still inconsistent.
- Prepaid metering should not be seen as a way to avoid high billing and collection inefficiencies.
- Prepayment technology is not intrinsically anti-poor and does not equate to the""commodification" of water