Explores the changing skill and education needs of the modern retail workplace. Identifies key skills employers require and the jobs for which employers report the most difficulty finding and keeping skilled workers.
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Title: Understanding the Workforce Needs of New Jersey's Retail Industry
Publication date 2008-08-08
Publication Year 2008
, Aaron Fichtner
, Maria Heidkamp
John J. Heldrich Center for Workforce Development
North America / United States (Northeastern) / New Jersey
, customer service
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